Navigating Employment Dispute Mediation: Memo

Assignment Question

Suppose that you are the HR manager for a company. The judge in a current law suit by a former employee has ordered mandatory pre-suit mediation. Your boss is unfamiliar with mediation and she asks you to advise her as to several issues regarding the upcoming mediation. Draft a memo thoroughly discussing, at minimum, the following questions: What are the advantages and disadvantages of mediation? Is it likely to be successful? Is it likely to make the parties more or less hostile toward one another? How do the costs in terms of time and money compare with litigation? If your boss has no interest in mediation, does she really have to be there? Can she send her attorney instead? If so, are there any conflicts of interest with respect to attorney advocate representation of which she should be aware? Must the company actually participate in the mediation? Can your boss (or her attorney) just sit there and refuse to speak? If your boss (or her attorney) does decide to engage in dialogue during the mediation, what are the risks concerning information that might be disclosed? If the mediation fails, can the former employee use such information at trial? Although this assignment is completed in Week 3, students should refer to information in Lessons 3, 4, and 7 for relevant information. Submission Instructions: This assignment should at a minimum contain 1,000 words of content (there are four parts, so this is ~250 words each). Word count does not include headings, cover pages, references, or question text (if you choose to include it in your paper); I am looking for 1,000 words of substance. Your paper should be in APA format including a properly formatted cover page (abstracts are optional) and a reference page with at least three (3) NEW references (“new” here means references that you have not already used in previous assignments in this course). Providing additional references to your assignments demonstrates your desire to conduct additional research on the topic area, and can improve your research skills. With all assignments, include properly formatted in-text citations within the body of your work for each of your listed references so the reader can ascertain your original thoughts or ideas as well as the portion of your work that is credited to credible sources. It is very important to identify work from other sources to ensure that proper credit is provided to researchers in the field. This assignment uses Turn It In for originality verification. Submit the weekly written assignment as an MS Word attachment (.doc or .docx format). A recommended font is 12pt Times New Roman.


Assignment Answer


This memo serves as a comprehensive guide for HR managers, addressing various aspects of mediation in employment disputes. It discusses the advantages and disadvantages of mediation, its likelihood of success, its impact on hostilities between parties, and a comparison of time and cost with litigation. Furthermore, it clarifies the necessity of the HR manager’s presence at mediation, potential conflicts of interest, and the risks associated with disclosing information during the process. The memo aims to equip HR professionals with essential knowledge to navigate mandatory pre-suit mediation effectively.


Mandatory pre-suit mediation is becoming increasingly common in employment dispute resolution. As the HR manager of a company facing such a situation, it is crucial to understand the intricacies of mediation. This memo will address key questions raised by your boss and provide a comprehensive overview of mediation’s role in resolving employment disputes.

Advantages of Mediation

Mediation offers several advantages, such as confidentiality, flexibility, and informality. It allows the parties involved to maintain privacy and resolve issues in a more relaxed setting. Mediation can often preserve working relationships, making it a preferred choice for disputes within an organization.

Disadvantages of Mediation

While mediation has its benefits, it also has drawbacks. One significant disadvantage is that it may not always lead to a resolution. Some cases are better suited for litigation, and mediation may be an unnecessary delay. Additionally, if one party is unwilling to cooperate, mediation can become unproductive.

Likelihood of Success

The success of mediation depends on various factors, including the willingness of the parties to engage in the process, the skills of the mediator, and the complexity of the dispute. In many cases, mediation can be successful in reaching a mutually agreeable settlement, but it’s not guaranteed.

Impact on Hostilities: Mediation can either reduce or exacerbate hostilities between parties. If handled professionally, it has the potential to de-escalate conflicts and foster a cooperative atmosphere. However, if parties remain rigid, mediation can lead to heightened tensions.

Cost and Time Comparison with Litigation

Mediation is often more time and cost-effective than litigation. This section will provide a detailed analysis of the financial and temporal aspects, demonstrating why mediation is a preferred option in many cases.

Mediation, as opposed to litigation, generally takes less time to reach a resolution. The traditional legal process can be lengthy, with cases often dragging on for months or even years. In contrast, mediation is typically completed in a matter of weeks. This reduced timeline can significantly benefit both the company and the former employee, as it allows them to resolve the dispute and move forward more swiftly.

Financially, mediation is often a more cost-effective option. Legal proceedings involve attorney fees, court costs, and other expenses that can quickly accumulate. While there are costs associated with mediation, they are generally lower. The mediation process itself is often shorter, reducing the overall expenses, and the fees associated with hiring a mediator are typically less than protracted legal representation.

Necessity of HR Manager’s Presence

Is your presence at the mediation necessary? This section delves into the importance of your attendance, considering the role of HR in facilitating the process and maintaining neutrality. It also explores the option of sending an attorney in your place.

The presence of the HR manager at mediation can be highly beneficial. As the HR manager, you possess a unique understanding of the company’s policies, procedures, and the specifics of the dispute. This knowledge can be instrumental in helping the mediator and the other party understand the company’s perspective.

Furthermore, your presence can signal the company’s commitment to resolving the dispute amicably, which can positively influence the former employee’s perception of the organization. It demonstrates that the company takes the matter seriously and is willing to engage in constructive dialogue to find a resolution.

Sending an attorney in your place is an option, but it may not always be ideal. While an attorney can provide legal expertise, they might not have the same level of familiarity with the company’s internal dynamics and culture as you do. However, if your boss chooses to send an attorney, it’s crucial to ensure that the attorney is well-informed about the case and the company’s position.


Conflicts of Interest

When engaging in mediation, it’s essential to be aware of potential conflicts of interest. This part of the memo discusses the intricacies of attorney advocate representation and the need for transparency in such situations.

Conflicts of interest can arise when the same attorney represents both the company and individual employees in mediation. While this is permissible in some cases, it’s crucial to maintain transparency and ensure that all parties involved are aware of the potential conflicts.

To mitigate conflicts of interest, it’s advisable to have separate legal representation for the company and the former employee. This approach can help in maintaining fairness and ensuring that the interests of both parties are adequately represented.

Company Participation in Mediation: Must the company actively participate in the mediation process, or can it choose to remain silent? This section clarifies the company’s role in mediation and the potential consequences of non-participation.

Active participation by the company is generally encouraged in mediation. It allows the company to articulate its perspective, address the concerns raised by the former employee, and work collaboratively toward a resolution. Silence can be interpreted as a lack of interest in resolving the dispute and may hinder the mediation process.

However, the level of participation can vary. While active involvement is beneficial, the company can choose to have a more passive role if deemed appropriate. This may involve letting the mediator and the former employee lead the discussions, with the company’s representative providing input as needed.

Risks of Information Disclosure

Should you or your attorney decide to engage in dialogue during mediation, there are inherent risks related to the disclosure of information. This section outlines the potential consequences and strategies to mitigate these risks.

Engaging in dialogue during mediation carries the risk of disclosing sensitive information that could be used against the company in the future. It’s important to carefully consider what information is shared and how it’s presented. An experienced mediator can help guide these discussions to minimize potential risks.

To mitigate information disclosure risks, it’s advisable to have a clear strategy in place before entering mediation. This strategy should outline what can be discussed, what should be kept confidential, and how to handle sensitive information. It’s crucial to strike a balance between transparency and safeguarding the company’s interests.

Mediation Failure and Information Use at Trial: If mediation fails, what are the implications for the information disclosed during the process? Can the former employee use this information at trial? This section addresses the legal aspects and potential consequences of mediation failure.

If mediation fails and the dispute proceeds to trial, information disclosed during mediation can be admissible in court. However, there are legal safeguards in place to protect certain confidential communications made during mediation. The exact rules regarding the admissibility of such information can vary by jurisdiction.

To safeguard the company’s interests, it’s advisable to clearly establish the confidentiality of mediation discussions with the mediator at the outset of the process. This can help protect sensitive information from being used against the company in litigation.


Mandatory pre-suit mediation is a significant aspect of contemporary employment dispute resolution. This memo has provided a comprehensive analysis of its advantages, disadvantages, likelihood of success, and impact on hostilities. It has also addressed the cost and time comparison with litigation, the necessity of your presence as the HR manager, potential conflicts of interest, and the risks associated with information disclosure during mediation. By understanding these critical aspects, you will be better equipped to advise your boss effectively in this challenging situation.


Frequently Asked Questions

Q: What are the key advantages of using mediation for employment dispute resolution?

A: Mediation offers advantages such as confidentiality, flexibility, and informality, which can facilitate a more amicable resolution.

Q: How does the likelihood of success in mediation compare to litigation in employment disputes?

A: The success of mediation depends on various factors, and while it’s not guaranteed, it is often more time and cost-effective than litigation.

Q: Is the presence of the HR manager necessary during mediation, or can an attorney represent the company?

A: While it’s not mandatory, the HR manager’s presence can be highly beneficial due to their knowledge of the company’s policies and the potential positive influence on the former employee’s perception of the organization.

Q: What are the risks of information disclosure during mediation, and how can they be mitigated?

A: Engaging in dialogue during mediation carries the risk of disclosing sensitive information. Mitigating these risks involves having a clear strategy and setting boundaries for discussions.

Q: Can information disclosed during mediation be used against the company if the mediation process fails and the dispute goes to trial?

A: Information disclosed during mediation can be admissible in court, but there are legal safeguards in place to protect certain confidential communications made during mediation. Establishing confidentiality with the mediator is advisable to protect sensitive information from being used against the company in litigation.